Your boss has asked you to work late again without pay, but there have been layoffs and he has hinted that being a bad team player would put your job at risk.

A male colleague keeps calling you, "dear" and "honey," but when you protest he laughs it off and says you're being too "politically correct."

It was a rough morning getting your young child to day care and when you arrived at work 5 minutes late your manager yelled at you across the room in front of your colleagues.

Marilyn has come into work in a bad temper again today and you have been assigned to partner her. You're dreading it because she is always making negative remarks about your work.

You’ve been allocated the three most difficult cases while the two other social workers have been given the easier ones. You suspect it's because they used to be friends with your manager before she was promoted.

You're hesitant to visit an aggressive client alone and it's against procedure to do so, but your colleague is sick and you don't want to make a fuss or risk losing your job – you're still on probation

Agatha, the new receptionist, is Ugandan. You can’t understand a word she says, nor can other team members who have started to make fun of her. As the team leader, you know you should sort this out, but you don't want to offend her and you don't know where to start.